WHAT WE REPAIR

The Commercial Dishwashing Equipment We Cover:

From an undercounter glasswasher behind a Falmouth bar to a conveyor machine in a resort banquet kitchen, Harris Warren services high temp and low temp warewashing equipment from brands including Champion, CMA Dishmachines, American Dish Service and Fagor.

Dish Room Support Equipment: booster heaters, chemical dispensing pumps and controllers, pre rinse spray units, fill and drain valves, and wash and rinse arm assemblies.

Warewashing Equipment

  • Undercounter Dishwashers
  • Door-Type Dishwashers
  • Conveyor Dishwashers
  • Flight-Type Dishwashers
  • Glasswashers
  • Pot & Pan Washers
  • Utensil Washers
  • Ventless Machines

SIMPLE, FAST, RELIABLE

How Commercial Dishwasher Repair Works

Here’s what happens from your first call until your dish machine is washing, rinsing and sanitizing again.

Call or Request Online

Call 508-419-9010 or request service online. Tell us the machine type, whether it’s high temp or low temp, and what’s happening: not heating, not draining, failing sanitizer strips or leaving film. A dish room that can’t sanitize is a line that can’t serve, so say so if you’re mid service.

Rapid Dispatch

We dispatch a technician who covers your town, prioritizing machines that have stopped sanitizing. Because Harris Warren also supplies warewashing chemicals, the technician can check the dispenser, the chemical lines and the machine itself on the same visit instead of sending you to another vendor.

Diagnose & Repair

The technician finds the cause, whether it’s a failed booster element, a worn dispenser pump tube, a stuck drain valve or clogged wash arms, and repairs it with parts from the van when they’re in stock. If a part has to be ordered, you’ll know what it is and when it’s expected.

Test, Document, & Follow Up

Before leaving, the technician runs a full cycle and verifies final rinse temperature or sanitizer concentration, so you have proof for your town’s board of health inspector. The work is documented and backed by Harris Warren’s 90 day parts and labor guarantee.

Highly Skilled Technicians

Harris Warren technicians train through Tech24 University and understand both sides of warewashing: the mechanical and electrical systems in the machine and the chemistry that makes it clean and sanitize.

We Stock the Most Commonly Used Parts

Vans carry the dish machine parts that fail most: booster heater elements, thermostats, fill and drain solenoids, wash arm bearings, door gaskets, curtains and dispenser pump tubes, so more repairs are finished on the first visit.

90-Day Guarantee

Every repair is backed by Harris-Warren’s 90-day guarantee on parts and labor. If the same problem returns within 90 days, we come back and fix it at no charge.

Planned Maintenance Programs

Scheduled visits cover wash and rinse arms, booster heater calibration, dispenser and chemical line checks, gaskets and curtains, and delime or cleaning as needed. Seasonal kitchens can book a startup visit before opening and a check at the height of summer.

All Machine Types & Configurations

Undercounter, door type, conveyor and flight type machines, high temp and low temp, from compact bar glasswashers to banquet sized conveyors in resort kitchens.

Chemicals And Service From One Team

Harris Warren supplies warewashing chemicals and services the machines that use them. When spotting, film or a failed test strip shows up, there’s no finger pointing between a chemical company and a repair company; one team checks the dosing and the machine together.

Why is my conveyor dish machine jamming racks during the dinner rush?
URGENCYLIKELY CAUSES

High

A stretched drive chain, a failing gearmotor or silverware and debris caught in the track. Jams tend to show up when summer volume keeps the conveyor running for hours without a break. A stalled conveyor backs up the whole kitchen in minutes. Clear the track, and if it jams again, call.
Why is my low temp dish machine failing sanitizer test strips?
URGENCYLIKELY CAUSES

High

An empty or kinked chemical line, a worn pump tube in the dispenser or a dispenser out of calibration. The machine keeps running, so staff may not notice until an inspector does. Test every day, and if strips read low, check the container and call. We supply the chemicals and service the dispenser.
Why won't my high temp dish machine reach final rinse temperature?
URGENCYLIKELY CAUSES

High

A failing booster heater element, a bad thermostat or incoming water that’s too cool. Most high temp machines must reach 180°F at the rinse manifold to sanitize, so a machine that runs cooler is washing but not sanitizing. That’s an inspection violation. Switch to manual sanitizing and call.
Why won't my dishwasher drain, or why does it keep overfilling?
URGENCYLIKELY CAUSES

Medium

A clogged scrap basket or drain line, a stuck drain valve or a failed float switch. Dirty water that won’t drain gets redeposited on every rack, and an overfilling tank dilutes the detergent. Empty the scrap basket, and if it still won’t drain, call.
Why is my dish machine leaking onto the floor?
URGENCYLIKELY CAUSES

Medium

Worn door gaskets or curtains, a failing fill valve or, less often, a cracked tank. Water on the dish room floor is a slip hazard for staff and can damage flooring over time. Replace curtains and gaskets on your maintenance schedule, and call if the leak continues after the door is closed.
Why are my dishes coming out spotted or with a white film?
URGENCYLIKELY CAUSES

Medium

On the Cape’s generally soft water, the most common cause is too much detergent or rinse aid, followed by clogged wash arm jets or a dispenser out of calibration. Film means rewashing, which slows the line and burns chemical. Have the dispenser settings checked against your water before changing products.
Why is my bar glasswasher leaving glasses cloudy?
URGENCYLIKELY CAUSES

Low

Rinse aid dosed wrong for your water, a wash temperature that’s too low or worn wash jets. Cloudy glassware is the first thing a bar customer notices. Ask us to check the dosing and water temperature before switching chemicals.
Why does my dish machine smell bad after sitting closed all winter?
URGENCYLIKELY CAUSES

Low

Standing water left in the sump and lines grows bacteria, and seals dry out while the building is closed. The odor is a sign the machine wasn’t fully drained before shutdown. Drain it completely, run a delime or cleaning cycle, and book a startup check before your first service.

Don’t let a dish machine stop your line or your inspection. Get a Harris Warren technician on site.

FREQUENTLY ASKED QUESTIONS

Commercial Dishwasher Repair FAQ

Answers to the questions we hear most about commercial dishwasher and warewashing repair. Don’t see yours? Give us a call.

What temperature and sanitizer levels does a commercial dishwasher need?

High temp machines sanitize with hot water; most must reach 180°F at the final rinse manifold, and single tank stationary rack machines 165°F. Low temp machines sanitize chemically, usually with chlorine, at the concentration on the machine’s data plate, commonly at least 50 ppm.

Massachusetts follows the FDA Food Code, and your town’s board of health checks these during inspections. Test sanitizer strips or temperature labels daily and keep a log. If readings come up short, switch to manual sanitizing and call for service.

Should I repair or replace an older dish machine?

Repair usually makes sense when the tank, frame and wash system are sound and the fault is a heater, valve, pump or motor. Consider replacing when the tank is cracked or corroded, parts are no longer available, or the machine keeps failing during peak season.

It’s also worth weighing high temp against low temp. High temp machines need a booster heater and more energy but use less chemical; low temp machines cost less to run on power but rely on sanitizer. Because Harris Warren sells new equipment and supplies chemicals, your technician can price both paths.

How does Cape Cod's water affect my dish machine?

Much of Cape Cod’s water comes from its sole source aquifer and tends to be soft and slightly acidic. That means less scale than in hard water regions, but it also means detergent and rinse aid are easy to overdose, which causes film and foaming.

Water varies by town and between the Cape and Plymouth County, so dosing should be set for your actual supply rather than a generic setting. Your technician can check how your water is behaving in the machine and adjust the chemical settings to match.

Do you offer commercial dishwasher repair in West Yarmouth and across Cape Cod?

Yes. Harris Warren provides commercial and restaurant dishwasher repair from its West Yarmouth office across all of Barnstable and Plymouth Counties. That covers Hyannis, Dennis, Falmouth, Mashpee, Sandwich and Harwich Port, and across the Cape Cod Canal to Wareham and Plymouth.

Technicians live in the communities they cover, and machines that have stopped sanitizing are prioritized, since a dish room that can’t sanitize can’t legally keep serving.

Does Harris Warren supply dishwasher chemicals as well as repairs?

Yes. Harris Warren supplies warewashing chemicals and repairs the dish machines that use them. Having one team responsible for both means problems like spotting, film or failed sanitizer tests get diagnosed as a whole, not bounced between a chemical supplier and a repair company.

Chemical dosing that’s set for the wrong water, or a dispenser pump that’s worn, can look like a machine problem. When the same technician checks the chemistry and the machine, the real cause gets fixed on the first visit.

COMMERCIAL DISHWASHER REPAIR

Dish Machine Down On Cape Cod? Let's Get Your Racks Moving

Whether it’s a conveyor that jammed during a Hyannis dinner rush, a low temp machine failing test strips in a Plymouth school kitchen or a glasswasher leaving cloudy glasses at a Falmouth bar, Harris Warren has dish machine technicians and chemical supply across Cape Cod and Plymouth County, with 24/7 dispatch for emergencies.

Request Service Call 508-419-9010

Service technician in safety glasses and work gloves servicing a commercial oven Service technician in safety glasses and work gloves servicing a commercial oven
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