Restaurant Equipment Repair

Harris Warren Commercial Kitchens, based in West Yarmouth, has repaired restaurant equipment across Barnstable and Plymouth Counties since 1987. Its technicians handle cooking, refrigeration, ice, dish, beverage and HVAC equipment, and restaurants make up most of its work.

That covers seafood shacks and year round dining rooms, breakfast spots and coffee shops, bars, and franchise restaurants along the Route 132 corridor, from Falmouth to Wellfleet and across the canal to Plymouth.

Harris Warren technicians live across Barnstable and Plymouth Counties, so the one sent to you usually already works your side of the canal. Calls that affect food safety or stop service, such as a warm walk in, a dead fryer or a gas smell, are prioritized.

Summer traffic at the bridges and on Route 28 is real, so when you call, tell us your town and what’s down. It helps dispatch send the closest technician with the right parts.

Yes. Harris Warren repairs cooking, refrigeration, ice, dish machines, beverage equipment and the HVAC, exhaust and make up air above them. One number and one team cover the whole restaurant.

That matters because restaurant problems cross categories. A fryer pilot that keeps going out can be an exhaust imbalance, and a struggling walk in can be a failing rooftop unit. One technician can follow the problem wherever it leads.

Fryers, ice machines, walk in coolers and air conditioning take the hardest hit. Summer volume keeps fryers running for hours, hot kitchens cut ice production, deliveries and open doors load walk ins, and humid days push rooftop units to their limit.

Most of these failures give warning signs first: slow recovery, rising temperatures, pilots going out or units running constantly. A check before the season and another at its peak catches most of them before a busy weekend.

Book a startup visit four to six weeks before opening. Have gas connections checked, thermostats calibrated, refrigeration coils cleaned, the ice machine sanitized, dish machine temperatures or chemicals verified, and the exhaust and HVAC tested.

That timing leaves room to order any worn parts before Memorial Day, when every service company on the Cape is at its busiest and a breakdown costs you the most.

Repair when the unit is sound and the fault is a part such as a thermostat, gasket, fan or valve. Consider replacing when a major component fails on an older unit, repairs keep coming back or one repair approaches half the cost of new equipment.

Because Harris Warren sells and installs new equipment as well as repairing it, your technician can price both options on the same visit, and help you time a replacement for the off season instead of the middle of summer.

Most equipment related violations come from temperatures: cold holding above 41°F, hot holding below 135°F or a dish machine that isn’t reaching its sanitizing temperature or chemical level. They drift slowly, so they’re easy to miss.

Log temperatures daily, test dish machine sanitizer every day, and have thermostats and dish machines calibrated during maintenance visits. Every Harris Warren visit is documented, which gives your town’s board of health inspector a clear record.

Yes. Harris Warren can put multiple restaurants on one account, with one number, one maintenance schedule and service records for every location in one place, whether you run two cafes in different Cape towns or a franchise group across both counties.

For locations outside Barnstable and Plymouth Counties, Harris Warren is part of Tech24, whose national network can coordinate service while you keep one point of contact.

After hours, weekend and holiday service may carry overtime rates, and you approve overtime before the call is scheduled, so there are no surprises on the invoice.

On Cape Cod, weekends and holidays are when restaurants can least afford to be down, and a maintenance plan is the best way to avoid needing those calls. When a repair can wait until the next business day, choosing that option usually avoids overtime.

Often, yes. Harris Warren is an authorized service provider for many of the 44 manufacturers it services, so warranty repairs on those brands can usually be handled locally, with the labor covered by the manufacturer under the warranty terms.

Have the model and serial number ready when you call. If Harris Warren installed the equipment, we already have the details and can file the warranty claim for you.